Accountable/responsible for providing a high level of customer service in support of the business of service and parts sales to the market and expediting internal parts service requests while maximizing productivity and proficiency to meet targets.

The Role

- Responsible for day-to-day processing of parts orders for internal and external customers, including entering, ordering and expediting purchase orders
- Support service technicians in researching, sourcing, expediting and delivering parts requests to work area
- Works with customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong service and salesmanship on the phone order desk and front counter parts sales
- Produces accurate, timely and efficient estimates and documentation for all parts transactions
- Covers and/or assists warehouse person in tracking or shipping product to both local and out-of-town customers and inter-branch locations
- Initiates parts returns for both new and warranty items and completes all required documentation
- Operates in a protected manner and keeps work area clean and tidy at all times

The Candidate

- Education: Grade 12 or equivalent; relevant Trade Designation and/or enrolled in a registered apprenticeship program
- Work Experience: 2 years of relevant work experience.



Previous experience in heavy duty Truck parts / service industry considered an asset.
- Knowledge: Experience working with parts vendors, outsourcing and generating parts quotes
- Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast.We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few.Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional "perks."

Highlights include:

- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending

📌 Parts Representative (Dartmouth)
🏢 Wajax
📍 Dartmouth