The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors and nurse practitioners to support their patients with our programs and services at no cost to doctor, nurse practitioner, or patient.
As the Medical Office Assistant (MOA), you’ll provide administrative support to our clinical team at our Primary Care Centre (PCC). Appointments at the PCC are by referral only for people in need of an appointment within 24 hours and whose doctor is a member of the CWC PCN. Located at 5960 Centre St SE, Calgary, this clinic is an alternative to the walk-in system or a visit to the ER and is open every day of the year.
The available hours for this casual position include weekdays, weekends, and evenings.
The available shifts will vary per week based on clinic need.
Minimum shift requirement: The casual MOA must work at least one shift every month when shifts are reasonably available.
Responsibilities
- Answer and direct calls from a multi-line switchboard and relay messages to appropriate individuals.
- Receive, greet, and direct patients, vendors, and visitors.
- Book current and follow-up appointments and provide confirmation calls to patients.
- Fax outgoing visit notes, consult letters, and appointment notifications to referring physicians.
- Remain reasonably informed about workplace and shift availability by checking CWC PCN email, Microsoft Teams chats, and the PCC’s scheduling software at least once every two weeks.
- Receive, sort, and direct incoming packages, mail, and faxes.
- Support and monitor physician billing.
- Collect
📌 Medical Office Assistant (Calgary)
🏢 Calgary West Central Primary Care Network
📍 Calgary
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