Farm Boy customer service representatives create welcoming shopping experiences through engaging service, product knowledge, and careful merchandise presentation. This in-store position emphasizes teamwork and attention to detail.

As a Customer Service Representative, you will welcome shoppers, support their visits, and help maintain Farm Boy’s fresh presentation. You will package, stock, and rotate merchandise while keeping counters, shelves, and work areas organized. The position includes opening and closing procedures, housekeeping, and adherence to safety policies.

Key Responsibilities:

- Deliver warm, confident, engaging customer service
- Welcome and assist customers using Farm Boy Service Standards
- Package, stock,



and rotate merchandise on counters and shelves
- Maintain clean, protected, organized work and storage areas
- Complete opening, closing, and additional team duties

Requirements:

- Passion for exceptional customer service
- Retail experience considered an asset
- Attention to detail and pride in quality results
- Strong communication and organizational skills
- Flexibility for evenings, weekends, and holidays

Bring customer service, product presentation, teamwork, and attention to detail to Farm Boy’s welcoming shopping experience.

📌 Farm Boy Customer Service Representative (London)
🏢 Farm Boy
📍 London