Senior Solutions Consultant Department:

Sales

Employment Type:

Full Time

Location:

Canada

Compensation:

CA$120,000 - CA$150,000 / year

Description Crossfuze is recruiting for a Senior Solutions Consultant to join our pre-sales team. We are looking for someone with a strong understanding of the ServiceNow platform who will be able to demonstrate the value of ServiceNow as it relates to specific needs of customers and prospects. Once the value has been communicated, you will need to collaborate with customers to scope out their initiative and recommend a solution to move forward leveraging our Crossfuze Delivery team as needed to craft the solution.

Position Responsibilities:

ServiceNow subject matter expert to provide business and solutions consultancy to our customers and prospects

Perform pre-sales support calls by attending customer meetings with Crossfuze Account Executives that may include a formal presentation or product demo

Demonstrate functionality of ITSM and 6 other platform applications to prospects/customers

Responsible for addressing customer business issues and translating to value through ServiceNow solutions

Continually identify product improvements and stay on top of ServiceNow industry trends, market shifts and the competitive landscape

For a given engagement, gather requirements and design a technical solution that is designed, sized and scoped for successful project delivery

For a given engagement, provide cost estimates with regard to time and resources

Act as a strong partner to key people within Crossfuze, ServiceNow, and all prospects/customers, providing a high level of professionalism during all team interaction





Work closely with the sales team to determine that our services are positioned properly on all designated accounts

Ensure a smooth transition from sales to the delivery team as projects kick off

Determine scope and prepare estimates for high‑complexity deals involving multiple workstreams, custom applications, etc.

Prepare estimates for RFP responses

Assist with Solution Consulting Team logistical tasks such as maintaining demo instances or team collateral

Help sales team successfully close business and recommend realistic solutions that enable our delivery team to be successful so they can attain high customer satisfaction scores post‑implementation

Create and update estimating details on Crossfuze offerings

At the direction of the Director of Solution Consulting, will help with onboarding of new hire Account Executives and Solutions Consultants

What You Bring:

5+ year of sales or pre‑sales experience

7+ years of functional and technical knowledge of ServiceNow configuration and implementation

Strong technical capabilities to envision and architect complex software solutions within the ServiceNow platform

Certifications

ServiceNow Certified System Administrator & 1-additional platform certification

ITIL v3 or v4 certification

Benefits The quality of work is more important than when or where it gets done.



On Fridays starting at noon local time there are: no meetings and no messages so you are free to use the afternoon for what you need. Email cleanup, a trip to the zoo with the kids, it’s up to you

Flexible remote work options

Additional PTO day for mental health

Competitive paid time off

Half‑day Fridays

Your time is valuable, both at work and away from it. We look ahead and support you in your professional goals. While also offering family-friendly benefits.

Paid maternity and paternity leave for biological birth and adoption

Newborn, adoption and fertility assistance

Competitive training & development programs

Extended Healthcare Plan

Group RRSP with employer match

10 days toward bereavement leave

Crossfuze believes in promoting mindfulness, relaxation, and wellness. We offer a premium subscription to the Calm app for every employee as well as 5 additional people of the employees’ choice.

Annual Compensation Range The anticipated compensation range for this position is $120,000-150,000 CAD annually. Many factors are taken into consideration when determining the compensation rate for a potential new employee including years of experience, training and education, geographic location, and other factors.

Equal Employment Prospect Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status wi

📌 Senior Solutions Consultant (Winnipeg)
🏢 Crossfuze
📍 Winnipeg