Customer value strategy and commercial growth define this Achievers program manager role, based in a hybrid Toronto model. Build alignment across teams. As Customer Value and Growth Program Manager, you will connect Customer Success, Product, Marketing, Marketplace, Enablement, Revenue Operations, and Finance. You will integrate functional plans, guide execution, and ensure customer value supports incremental spend. The work combines program leadership, commercial thinking, and executive communication. Key Responsibilities:

Own the integrated customer value and growth strategy Translate strategy into roadmaps, milestones, owners,



and dependencies Define lifecycle triggers for value and spend conversations Build ROI models and artifacts for priority use cases Run governance, reporting, risk management, and operating cadence Requirements:

3+ years in strategy consulting or related commercial disciplines Experience leading workstreams from start to finish Commercial ability connecting operational changes to revenue outcomes Experience building financially credible value or ROI cases Solid executive communication and program discipline Lead Achievers’ customer value agenda through commercial strategy, cross-functional alignment, lifecycle execution, and measurable growth.

📌 Customer Value Growth Program Manager (Toronto)
🏢 Achievers
📍 Toronto