Chatbot Content Developer – Documentation Modernization & AI Enablement Work Arrangement:

1 day onsite per week

Experience Required:

6–8 years

Key Roles & Responsibilities

Review, analyze, and improve technical documentation used as chatbot knowledge sources.

Convert Confluence content into Markdown and documentation-as-code formats.

Use GitHub Copilot and AI tools to improve documentation quality and structure.

Develop and enhance automation scripts for content conversion and migration.

Maintain documentation in Git/Bitbucket repositories.

Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.

Resolve documentation issues related to formatting, links, images, and metadata.

Create standards, templates, and best practices for documentation management.

Key Skillsets

5 years of strong scripting automation experience, with Python (preferred) or Java development experience.





Experience working with Markdown documentation and Git-based repositories.

Experience with Confluence administration, content organization, page structures, and migrations.

Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.

Experience creating automation scripts and content transformation utilities.

Hands-on experience with GitHub Copilot or AI-assisted development tools.

Understanding of developer documentation and documentation-as-code practices.

Experience with CI/CD and DevOps concepts is desirable.

Exposure to Backstage, TechDocs, or documentation portals is a plus.

Solid written communication and documentation skills.

Essential Skills

Python

Markdown Optimization

GitHub Enterprise

Desirable Skills

CI/CD and DevOps concepts

Backstage

TechDocs

Documentation portals

📌 Chatbot Content Developer (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto