Monitor and optimize Suncor’s private LTE, Wi-Fi, and wired networks from the Industrial Network Operations Center in Fort McMurray. Apply network troubleshooting expertise within a shift-based or rotational schedule. As a Network Analyst, you will support multi-tiered network operations across Suncor’s connectivity services. You will collaborate with Tier 1-3 analysts, field support teams, and vendors to maintain availability and performance. The work includes incident resolution, SIM management, health checks, documentation, and network lifecycle activities. Key Responsibilities:

Monitor network health and alarms across pLTE, Wi-Fi, and wired infrastructure Triage, troubleshoot, and resolve incidents and service requests Administer SIM cards,



including provisioning and activation Conduct health checks and lifecycle monitoring for network components Escalate complex issues to analysts or vendors Requirements:

Three or more years in network operations or IT infrastructure support Familiarity with ITIL service management practices Experience with pLTE, Wi-Fi, SIM management, and ServiceNow Experience in industrial or operational technology environments Knowledge of Nokia, Cisco, or Rajant network systems Support Suncor connectivity services through private LTE, wireless troubleshooting, SIM administration, and disciplined network operations.

📌 Network Analyst Private LTE Operations (Fort Chipewyan)
🏢 1050 Suncor Energy Services
📍 Fort Chipewyan