Customer service expertise meets online instruction in this Continuing Education contract at Saskatchewan Polytechnic’s Regina Campus. Facilitate workshops and support learner success.

This instructor delivers Customer Service Essentials for public and corporate clients. Responsibilities include oral presentations, conflict strategies, adult education, curriculum revision, and individualized feedback. The online course runs April 21–22, 2027, with additional customized training possible.

Key Responsibilities:

- Prepare and facilitate customer service workshops for clients
- Model excellent communication, listening, and oral presentation skills
- Answer questions and provide individual service skills feedback
- Revise curriculum and develop learning activities and teaching plans




- Manage classrooms and collaborate with Continuing Education colleagues

Requirements:

- Bachelor of Education in Business Education or equivalent experience
- Expert understanding of customer service practices
- Understanding of conflict theory and conflict diffusion strategies
- Ability to apply adult education principles
- Availability to travel across Saskatchewan for customized courses

Apply customer service expertise, adult education principles, and solid communication skills as a Saskatchewan Polytechnic workshop instructor.

📌 Customer Service Workshop Instructor (Regina)
🏢 Saskatchewan Polytechnic
📍 Regina