Grow Resolver customer accounts through consultative selling, cross-selling, and expansion in a hybrid role requiring office presence as needed.

As an Account Manager, you will expand existing engagements for Resolver’s Security & Investigations solutions. You will combine solutions-based selling with relationship building, problem-solving, and attention to customer business objectives. The role works closely with Account Executives, Sales Engineers, Customer Success, and Product.

Key Responsibilities:

- Upsell and cross-sell existing customer accounts
- Meet customer retention targets throughout the sales cycle
- Develop account plans using commercial acumen and relationships
- Forecast account metrics and maintain transaction records
- Monitor and analyze customer product usage

Requirements:

- Two to five years of related SaaS sales experience
- Security & Investigations exposure or knowledge is advantageous
- Resourcefulness in high-initiative, high-autonomy environments
- Passion for solving business problems with technology
- Marketing automation tools experience is an asset

Bring SaaS sales, customer retention, and consultative account management expertise to Resolver’s growing Security & Investigations business.

📌 SaaS Account Manager Security Solutions (Toronto)
🏢 Resolver, a Kroll Business
📍 Toronto