Help enterprises bring real AI to their customer experience.
Most enterprise support teams have spent years building on platforms they rely on every day. Those platforms hold their tickets, workflows, knowledge and customer history. What's missing is AI that can actually do the work: resolve issues, take action across systems and hold up at enterprise scale.
That's what Botpress does. We're the enterprise-grade AI agent platform for customer experience, and we've been building AI-first from day one. Today over 1 million AI agents run in production on Botpress, and more than 4,000 customers use the platform like American Express and GE. We pioneered tool calling for AI agents and were the first company to bring a commercial retrieval-augmented generation (RAG) offering to market. AI isn't a feature we added. It's what the whole company is built on.
We work with the systems our customers already use. We integrate with them, partner with them and make them work better.

- Lead complex, multi-stakeholder sales cycles for AI-driven CX transformation, from discovery and vision-setting through business case, negotiation and close
- Help CX and support leaders see what AI agents can do inside their existing environment, including their helpdesk, CRM, knowledge base and back-office systems, and build a credible path to production
- Build the business case: resolution rates, cost-to-serve, customer satisfaction and agent productivity, tied to outcomes the executive team cares about
- Partner closely with Solutions Engineering to design solutions and proofs of value that run against the prospect's real systems and data




- Build your own pipeline through targeted outbound into named enterprise accounts and by finding opportunities in our existing user base
- Work alongside the ecosystem partners and platforms our customers already rely on, positioning Botpress as the AI layer that makes their existing investments more valuable

Help enterprises bring real AI to their customer experience.
Most enterprise support teams have spent years building on platforms they rely on every day. Those platforms hold their tickets, workflows, knowledge and customer history. What's missing is AI that can actually do the work: resolve issues, take action across systems and hold up at enterprise scale.
That's what Botpress does. We're the enterprise-grade AI agent platform for customer experience, and we've been building AI-first from day one. Today over 1 million AI agents run in production on Botpress, and more than 4,000 customers use the platform like American Express and GE. We pioneered tool calling for AI agents and were the first company to bring a commercial retrieval-augmented generation (RAG) offering to market. AI isn't a feature we added. It's what the whole company is built on.
We work with the systems our customers already use. We integrate with them, partner with them and make them work better.

- Lead complex, multi-stakeholder sales cycles for AI-driven CX transformation, from discovery and vision-setting through business case, negotiation and close




- Help CX and support leaders see what AI agents can do inside their existing setting, including their helpdesk, CRM, knowledge base and back-office systems, and build a credible path to production
- Build the business case: resolution rates, cost-to-serve, customer satisfaction and agent productivity, tied to outcomes the executive team cares about
- Partner closely with Solutions Engineering to design solutions and proofs of value that run against the prospect's real systems and data
- Build your own pipeline through targeted outbound into named enterprise accounts and by finding opportunities in our existing user base
- Work alongside the ecosystem partners and platforms our customers already rely on, positioning Botpress as the AI layer that makes their existing investments more valuable

Requirements

- 5+ years of closing complex B2B SaaS deals, with a track record of hitting or beating quota in a full-cycle role
- Experience selling AI solutions: conversational AI, AI agents, automation or ML-driven products. You can explain how these systems work and where they fail
- Experience selling CX or support transformation: you've sold to heads of support, CX, contact center or customer operations, and you understand their world, including the platforms they run, the metrics they're measured on and the change management involved
- A technically fluent seller. You're comfortable talking about APIs, integrations, data and security with an IT or engineering stakeholder, then turning that into business value for an executive
- Experience running consultative, value-based sales cycles with multiple stakeholders and business cases, often includi

📌 Senior Account Executive, North America (Montreal)
🏢 Botpress
📍 Montreal