Support enterprise infrastructure with VMware, Azure, AWS, and Windows Server expertise in the City of Hamilton’s hybrid work arrangement. Troubleshoot systems across physical, virtual, and cloud environments.

As a Network Analyst II, you will provide day-to-day operational support for datacentre services supporting City applications, collaboration platforms, and disaster recovery. The work includes servers, storage, virtualization, containers, backups, cloud resources, and operating systems. You will also contribute to monitoring, security administration, and service improvements.

Key Responsibilities:

- Investigate incidents, service requests, and server infrastructure problems
- Configure and maintain servers, storage, hypervisors, containers, and cloud resources
- Perform backup, restoration, replication, and disaster-recovery activities
- Monitor infrastructure alerts,



logs, telemetry, and physical datacentre conditions
- Coordinate issue resolution with facility, technology, and cloud vendors

Requirements:

- Degree or diploma in computer science, information technology, or related discipline
- Two to five years supporting enterprise infrastructure and datacentre operations
- Experience with Windows Server, Linux, VMware, Hyper-V, Azure, and AWS
- Knowledge of TCP/IP, DNS, DHCP, Active Directory, and Entra ID
- Valid Ontario Class G Driver’s Licence and proof required

Apply infrastructure troubleshooting, cloud, virtualization, storage, and recovery expertise as the City of Hamilton’s Network Analyst II.

📌 Datacentre Infrastructure Network Analyst (Canada)
🏢 City of Hamilton
📍 Canada