About Kinaxis

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are responsible about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

Ottawa, Canada - Hybrid

Other Canadian Locations - Remote

About the team

The Information Security Analyst (Eastern Time Zone) is a cybersecurity professional responsible for supporting day‑to‑day security monitoring, incident triage, investigation support, and operational tasks across Corporate IT environments and the Kinaxis Maestro SaaS platform.





In this role, you will be part of Kinaxis’s global follow-the-sun incident response framework, and serve as the first responder for the Eastern time zone, providing continuous monitoring and response by performing initial analysis of security alerts, escalating confirmed or suspected incidents, and assisting with investigations under led by senior analysts.

This position is designed to build foundational security operations capabilities through hands‑on experience, structured processes, and close collaboration with experienced team members. You will work closely with team members across IT, SaaS Operations, Product Development, and Business Systems teams while developing technical depth, analytical judgment, and confidence in real-world security operations.

About the role

What you will do

Security Monitoring & Incident Response

- Monitor security alerts and events from SIEM, XDR/EDR, and other security tools.
- Perform initial triage and analysis of alerts to determine severity, scope, and required escalation.
- Escalate confirmed or suspicious activity to senior analysts in accordance with documented procedures.
- Assist with containment, investigation, and recovery activities under supervision.
- Accurately document findings, actions taken, and handoffs in incident tracking systems.




- Support active incident response efforts by gathering evidence, collecting logs, and performing basic analysis.
- Participate in incident reviews and post‑incident learning activities.
- Participate in shift handovers to ensure continuity of monitoring and response across time zones

Threat Detection & Analysis Support

- Assist in reviewing and validating detection alerts aligned to known attacker techniques.
- Learn and apply basic threat concepts, indicators of compromise (IOCs), and MITRE ATT&CK; mappings.
- Support threat hunting activities by executing predefined queries and analysis tasks.
- Help identify gaps or false positives in existing detections and report findings to senior team members

Security Tooling and Operations

- Use and maintain familiarity with core security tools such as SIEM, EDR/XDR, and cloud security platforms.
- Assist in updating operational playbooks, runbooks, and knowledge articles.
- Support testing of new detections, tools, or automation under guidance.
- Partner with IT and engineering teams to validate logging, monitoring, and alerting coverage.
- Stay informed about common cyber threats, vulnerabilities, and security best practices.
- Participate in training, tabletop exercises, and continuous improvement initiatives.
- Demonstrate curiosity, accountability, and willingness to learn in a fast‑paced operational environment.

What we are looking for

Primary Skills and Qualifications

- Bachelor’s degree in Information Security, Computer Science, Information Technology, or a related field or equivalent hands‑on experience, internships, or co‑op placements.
- 3–5 years of experience in cybersecurit

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