25 Oct
|
Suger
|
Vancouver
Fours in Vancouver seeks an SMB Customer Success Manager (Eastern Time) to own a book of roughly 50–70 SMB accounts with up to $25K ARR per account, totaling 1M+ ARR. You will guide onboarding, adoption, engagement, and retention across the full customer lifecycle.
This full-cycle role relies on async Slack communications, proactive health checks, and collaboration with Account Management to drive renewals and expansions.
📌 Strategic SMB Customer Success Manager (Vancouver)
🏢 Suger
📍 Vancouver