SENIOR BUSINESS ANALYST LEAD TORONTO BUILDING

Job ID: 67639
Job Category: Policy, Planning & Research
Division & Section: Toronto Building, Tor Bldg Business Operations
Work Location: City Hall, 100 Queen Street West
Job Type & Duration: Full Time , 1 Permanent & 1 Temporary (12 Months)
Salary Range: $105,241.00 - 160,649.00
Shift Information: Monday to Friday, 35 Hours Per Week
Affiliation: Non-Union
Number of Positions Open: 2
Posting Period: 23-OCT-2026 – 6 NOV 2026

Job Summary:

To support and advance the Division's business transformation and modernization priorities, the Senior Business Analyst Lead will lead the development, management and maintenance of accurate, consistent, relevant and timely business intelligence and analytics to deliver actionable business insights, solve complex data and performance measurement issues, inform strategic planning, policy formulation, service delivery options, and evidence-based decision making.

Major Responsibilities:

- Develops and implements detailed plans and recommends policies regarding program specific requirements.
- Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
- Supervises, motivates and trains assigned staff.
- Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
- Ensures that the program expenditures are controlled and maintained within approved budget limitations.
- Leads and manages the development, implementation and sustainment of divisional business intelligence,



data analytics, predictive analytics, performance measurement systems, and using same in strategic planning, policy formulation, recommending service delivery options, and evidence-based decision-making.
- Develops and implements business intelligence and data management programs, and analytic capabilities to support key business and service delivery functions including, program integrity, audit, financial reporting, program evaluation, risk identification/mitigation, forecasting, staff development/training, and service improvement initiatives.
- Develops and implements functional policies and programs that make major changes in overall business performance based on long-term needs
- Designs and administers statistical and/or quantitative financial models in support of policy, process analysis and service improvements.
- Provides leadership and expert advice to Toronto Building management on the division's business intelligence, performance measures, data-analytics, predictive analytics, and manages inclusion of same for divisional, city, provincial and other external reporting and benchmarking purposes.
- Deals with confidential and sensitive information affecting Toronto Building operations, assets and resources.




- Assists in addressing ongoing and emerging issues and priorities for the Division in a timely way to ensure delivery of services and special projects.
- Provides leadership in fostering and instilling a culture of data analytics and continuous improvement throughout the Division.
- Works closely with the Business Analysts in the division, providing guidance, advice, coaching and mentoring.
- Conducts research, recommends, and implements new methodologies, technology, tools and solutions to support the division's business practices, address operational challenges and improve service delivery.
- Monitors and evaluates divisional performance indicators, measures and continuous improvement activities.
- Evaluates and makes recommendations on the effectiveness of business processes, technologies or methods for delivering business intelligence, data-analytics, predictive analytics and performance measures.
- Serves as the Division's data steward, and leads the strategic collection, definition, assessment, and analysis of existing and current data sources.
- Identifies service issues and gaps, recommends and supports continuous improvement.
- Collects, analyzes, evaluates and interprets information/findings to develop recommendations for improvement to existing Divisional projects, policies, procedures and services and in the development of theories, concepts and objectives for new Divisional projects, policies and services.
- Conducts research and analysis on topics involving collection of information from a variety of sources including other cities, other levels of government, agencies, technical associations/societies, and libraries and compiles data and transforms it for use by staff, the public, and

📌 SENIOR BUSINESS ANALYST LEAD TORONTO BUILDING
🏢 City of Toronto
📍 Toronto