Background

The Condominium Authority of Ontario (CAO) is a modern, digital-first organization serving Ontario's rapidly evolving condominium sector through information, education, and dispute resolution services.

As a trusted delegated administrative authority (DAA) consumer protection organization with province-wide impact, the CAO offers a unique opportunity to contribute to meaningful public-interest work while helping shape the future of condominium living in Ontario.

We are a collaborative, high-performing team that values innovation, accountability, continuous improvement, and practical problem-solving. Our team members tell us they value the prospect to make a visible impact, work closely with leadership, and contribute to an organization where ideas are welcomed and acted upon.

We are accountable to the government through the Administrative Agreement with the Minister of Public and Business Service Delivery and Procurement. The seven-member Board of Directors provide strategic guidance and oversight of the organization.

We are an organization driven by our vision, mission and values:

Our Vision:

Strong and vibrant condominium communities in Ontario.

Our Mission:

Engage and empower Ontario’s condominium communities with information, education, and dispute resolution

Corporate Values:

Innovation, trust, teamwork, value for money, integrity, fairness

Team Values:

Respect, trust, diversity, collaboration, leadership

We value flexibility and have adopted a hybrid work model whereby employees use a combination of working remotely 2 days a week and in the office for 3 days in Toronto’s Financial District.

Role Purpose

Reporting to the CEO & Registrar,



the Executive Assistant will be a trusted assistant enabling them to focus on strategic leadership, industry relationships, and organizational outcomes.

The Executive Assistant also provides backup support for Board governance functions to ensure continuity.

Key Responsibilities

CEO Office & Executive Coordination (60%)

- Act as the primary point of contact and trusted advisor to the CEO & Registrar, managing priorities, anticipating needs, and ensuring the effective day-to-day operation of the CEO’s office.
- Independently resolve scheduling, travel, meeting and administrative issues, escalating thoughtfully when required.
- Manage the CEO’s schedule, correspondence, and commitments, exercising judgment to triage competing demands and protect time for strategic priorities.
- Prepare briefing materials, correspondence, presentations, and reports on behalf of the CEO, ensuring accuracy, quality, and alignment with corporate messaging.

- Build positive, trusted relationships across the organization and with external partners, administrative professionals and vendors.
- Conduct research, synthesize information and prepare documents or presentation materials using established templates.

- Serve as the designated backup to the Governance Manager, ensuring continuity of the Board and committee operations.
- Support preparation,



review, and distribution of Board and committee materials via the board portal (Diligent), ensuring accuracy, timeliness, and confidentiality.
- Provide governance guidance and procedural support to the Governance Lead.

- Support planning and execution of governance events, including the Annual Members’ Meeting

- Support the ELT operations to improve workflow efficiency and coordination.
- Track and follow through on action items arising from ELT and cross-functional initiatives, ensuring timely completion and accountability.
- Record key meeting outputs and monitor progress on deliverables

Office Administration (40%)

- Coordinate regular staff events such as socials, lunches and all-staff meetings.
- Support external stakeholder events
- Support quarterly Board & Committee Meetings
- Support planning and execution of governance events, including the Annual Members’ Meeting.
- Responsible for managing all office administration and supplies, including office space management
- Perform other related duties as assigned.

Qualifications, Skills & Knowledge

- Post-Secondary or Bachelor’s degree in business administration or related degree.

- 5+ years supporting a CEO or senior executive
- Ability to manage competing priorities and work under pressure
- Advanced proficiency in MS Office (Outlook, Word, Excel, PowerPoint, Teams)

- Strong written and verbal communication skills, including the ability to draft precise reports, policies, plans, and executive correspondence.

- Strong understanding of corporate governance, policy, and compliance principles, and experience wor

📌 Executive Assistant (Toronto)
🏢 Condominium Authority of Ontario
📍 Toronto