What You Will Do

Technology and Projects Team works driving operational performance, improving quality and supporting safety within the Distribution Centre.

- Identify and action opportunities for process improvements within the Distribution Centres
- Carry out detailed root cause analysis and investigation on various errors with Manhattan Warehouse Management System, Manhattan Labor Management System, and connected applications
- Assist in designing new business and system processes
- Support Supply Chain leadership decision making with ad hoc analysis
- Provide operational support to the DC operations staff
- Work cross functionally with IT to support issue resolution, and optimization within DC systems
- Provide support and expertise to DC Operations
- Conduct workflow, root cause and statistical analysis using operational data
- Becoming a Subject Matter Expert for Manhattan systems, with a solid understanding of the Manhattan data structures.
- Engage with Vendor, IT, and DC operations during design, build and test phases of projects.
- Support Supply Chain leadership decision making with ad hoc analysis
- Work in compliance with the Occupational Health and Safety Act and Regulations with all CTC safety Policies/Programs/Procedures/Requirements
- Create reports and dashboards for distribution key performance indicators
- Rotational Pager support in the event of Severity 1 and 2 production issues – supporting the business operations 20/7

What You Will Do

Technology and Projects Team works driving operational performance,



improving quality and supporting safety within the Distribution Centre.

The Manhattan WMS Superuser is a key part of the team providing support to the Manhattan Warehouse Management and Labour Management Systems within our distribution network, including EAP depots, FGL Marks facilities. The team triages and helps to resolve operational issues in addition to providing insights and expertise to various enterprise projects and building specific enhancements. Manhattan WMS Superusers work collaboratively with cross-functional teams including the Distribution Center Operations, Corporate IT, Transportation, Operations Planning and the Supply Chain Leadership Teams.

- Identify and action opportunities for process improvements within the Distribution Centres
- Carry out detailed root cause analysis and investigation on various errors with Manhattan Warehouse Management System, Manhattan Labor Management System, and connected applications
- Assist in designing current business and system processes
- Support Supply Chain leadership decision making with ad hoc analysis
- Provide operational support to the DC operations staff
- Work cross functionally with IT to support issue resolution, and optimization within DC systems
- Provide support and expertise to DC Operations
- Conduct workflow, root cause and statistical analysis using operational data
- Becoming a Subject Matter Expert for Manhattan systems, with a solid understanding of the Manhattan data structures.
- Engage with Vendor, IT, and DC operations during design, build and test phases of projects.

📌 WMS Superuser (Brampton)
🏢 Canadian Tire Corporation
📍 Brampton