Use French, Amazon Connect, and test automation skills as a Bilingual QE Engineer focused on contact center tools and platforms.

This QE Engineer role requires expertise in contact center platforms and French speaking and testing capabilities. You will automate IVR and routing with Cyara or Hammer, test user interfaces and APIs, and automate agent desktops. Java core knowledge supports the engineering work.

Key Responsibilities:

- Automate IVR and routing using Cyara, Hammer, or similar tools
- Test user interfaces and APIs with automation frameworks
- Automate agent desktop workflows for contact center platforms
- Provide technical leadership for maintenance releases and enhancements
- Support ongoing activities within structured Agile delivery

Requirements:

- Expertise in quality engineering with contact center platforms
- French speaking and testing capabilities
- Java core knowledge
- Experience with Selenium, Postman, Karate, or comparable tools
- Familiarity with Git, JIRA, Confluence, and integrated development environments

Apply your French, Amazon Connect, Java, and automation expertise to quality engineering for contact center tools and releases.

📌 Bilingual Contact Center QE Engineer (Toronto)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 Toronto