Coordinate disability claims support for Equitable in a hybrid Waterloo, ON role requiring accuracy, organization, and strong communication skills.

As a Disability Case Manager Coordinator, you will support the Group Life & Disability Claims team. Your work includes correspondence, claims setup, follow ups, payments, and documentation. The position requires knowledge of Life and Disability claims adjudication processes, careful prioritization, and effective collaboration with internal and external clients.

Key Responsibilities:

- Handle inbound and outbound calls and written communications
- Index incoming documentation within established turnaround times
- Set up current disability claims accurately
- Complete follow ups through phone, email, or letters
- Prepare letters, file copies,



payments, and benefit applications

Requirements:

- Knowledge of Life and Disability claims adjudication processes
- Strong verbal, written, interpersonal, and mathematical skills
- Ability to interpret contracts and administrative guidelines
- Strong computer skills across multiple systems and MS Office
- Accuracy, discretion, prioritization, and problem resolution skills

Support Equitable’s disability claims operations through organized case coordination, accurate documentation, and responsive client communication in Waterloo.

📌 Disability Claims Coordinator Waterloo (London)
🏢 Equitable-C
📍 London