Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2025 alone, our systems cleared approximately $103 trillion or $411.9 billion every business day If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you

Who we are

We Are a Public Purpose, Non-profit Organization Situated At The Center Of Canada’s Payment Ecosystem. We Own And Operate Payment Systems That Process Hundreds Of Billions Of Dollars’ Worth Of Payment Transactions Every Business Day. We Convene Ecosystem Participants To Discuss Their Multiple And Diverse Interests And Ideas And To Navigate Industry-level Challenges. We Adhere To a Set Of Values That Are Our North Star

Inspire trust, build community and enable change.

Payments Canada — where our country connects

Our culture

With our people in mind, we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada

You need to work here if

- You love working with passionate, ambitious and collaborative colleagues.
- You want to be challenged and lead unique initiatives.
- You want to grow, develop and become a subject matter expert in your field.
- You want your work to make an impact in your community and country.

What we are looking for





The RTR Payment Systems Operations team provides business and technical expertise to ensure the operational excellence of Canada's real-time exchange, clearing and settlement infrastructure and interfaces with participant institutions to develop, maintain and improve the business processes (including rules and standards) supporting the operation of the Real-Time- Rail Payments System.

Reporting to the Director, RTR Payment System Operations, the incumbent is a senior member of the RTR Payment System Operations team and plays a key role in supporting 24hr x 365days operations of the RTR and planning the evolution and future state of Real-Time payments in Canada.

Duties and Responsibilities Operations

- Manage ongoing operations for the RTR Payment System across business, operational and technical fronts.
- Champion changes and improvements to the existing exchange, clearing and settlement processes for the RTR and its related services.
- Provide subject matter expertise to internal and external stakeholders.
- Support for the development of operational rules, standards and procedures working closely with the Rules and Standards Team.
- Prepare briefing notes, presentations and documentation for operational and executive level audiences.
- Coach and mentor other employees on matters related to RTR operations and functionality.




- Support and promote quality assurance of all deliverables produced by the team.
- Work closely with external technology vendors, especially the TO, and manage the various relationships in collaboration with Payments Canada Vendor Management service.

Strategic Leadership

- Take a leadership role for RTR Payment Operations, in conjunction with RTR Product Management, in setting the medium and long-term product roadmap for the RTR, including establishing work, budget and resource plans across the organization to support the roadmap.
- Support and lead aspects of future state planning for real-time payments in Canada, including examination of the business, operational and technical implications on the RTR
- Take initiative to identify improvements/enhancements to existing rules, processes, and procedures.

Relationship Management

- Build and maintain effective relationships with all Payments Canada divisions, members, various stakeholders, and external contacts.
- Represent Payments Canada and share operational expertise on international working groups, forums, and other events.
- Prepare and deliver updates, presentations, and training to internal and external audiences in various forums.
- Communicating broadly, both internally, and externally, when incidents occur and when system changes are planned.
- Represent Payments Canada at industry events as required.

Leadership, People and Team Development

- Develop, implement, and maintain a divisional strategy in line with the organizational strategy, designed to enhance or reliably sustain existing services over the longer term, and to proactively identify opportunities for current or amended services

📌 Manager, RTR Payment System Operations (Ottawa)
🏢 Payments Canada
📍 Ottawa