Lead daily hospital operations in Calgary with VCA Canada, using leadership and organizational skills to support client service and medical care.

Calgary North Animal Hospital seeks an experienced Operations Supervisor reporting to the Hospital Manager. You will work alongside the Leadership team while supporting hospital deadlines, administrative goals, and quality care. The position emphasizes training, accounting follow-up, and team development.

Key Responsibilities:

- Manage daily operations alongside the hospital Leadership team
- Follow up on invoices and monitor payment
- Contact clients about payment terms and options
- Train current hires, client service staff, and Associates
- Coach teams and model respectful workplace behaviours

Requirements:

- Minimum two years in fast-paced client service
- Medical office experience considered an asset
- Strong organizational and administrative skills
- Exceptional interpersonal skills with colleagues and pet parents
- Sound judgement addressing client and patient experience issues

Support Calgary North Animal Hospital through daily operations, leadership, training, accounting follow-up, and exceptional client care.

📌 Veterinary Hospital Operations Supervisor (Calgary)
🏢 Mars Veterinary
📍 Calgary