Advanced technical support in Arborg, Manitoba demands mechanical troubleshooting and transparent customer communication for industrial automation systems. Occasional customer-site travel is required.

As a Level 2 Technical Support Specialist at Vidir Solutions Inc., you will resolve complex customer issues and strengthen support processes. You will work with the Technical Support team, mentor Level 1 specialists, and maintain professional, efficient service. The work focuses on machinery, HMI systems, and physical machine components rather than IT networks.

Key Responsibilities:

- Provide advanced technical support to customers
- Diagnose mechanical and electrical HMI issues
- Resolve complex machine component problems
- Strengthen technical support processes
- Mentor Technical Support Specialist Level 1 members

Requirements:

- Two or more years of support experience
- Industrial automation troubleshooting experience
- Strong analytical and problem-solving skills
- Class 5 license and Canadian passport
- Ability to travel internationally when needed

Bring industrial automation troubleshooting, customer service, and technical communication skills to Vidir’s Arborg support team.

📌 Technical Support Specialist Industrial Automation (Winnipeg)
🏢 Vidir Solutions
📍 Winnipeg