25 Oct
|
Parkland
|
Calgary
IT Applications Support Specialist – Health, Safety, Environmental (HSE) & Transportation Systems
Hiring Brand Description
Parkland is a leading international fuel supplier, convenience store operator, and community enabler, serving diverse customers across 26 countries.
Brief Description
We are seeking an experienced and customer-focused IT Applications Support Specialist – Health, Safety, Environmental (HSE) & Transportation Systems to join our IT Applications team in Calgary, Alberta. This role is responsible for supporting a broad portfolio of business-critical HSE and Transportation applications through application administration, technical support, troubleshooting, integration support, and user assistance for both cloud-hosted and on-premises solutions.
As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com .
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.
At Sunoco, we take excellent pride in what we do and wholeheartedly believe our employees drive success for our company and our customers.
We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.
- A place where you can take your career in the direction you want to grow and go
- Opportunities for advancement and career development.
The Opportunity:
We are seeking an experienced and customer-focused IT Applications Support Specialist – Health, Safety, Environmental (HSE) & Transportation Systems to join our IT Applications team in Calgary, Alberta.
This role is responsible for supporting a broad portfolio of business-critical applications used across our Health, Safety, Environmental (HSE) and Transportation business functions. HSE applications support operations across retail, transportation, midstream, refining, and corporate business units. Transportation systems include fleet dispatch, fleet maintenance, vehicle tracking, and operational support platforms.
The successful candidate will provide application administration, technical support, troubleshooting, integration support, and user assistance for both cloud-hosted and on-premises solutions. This position requires strong technical aptitude, excellent customer service skills, and the ability to effectively communicate with users ranging from frontline employees to technical specialists and business leaders.
Key Responsibilities:
- Provide application support for HSE and Transportation business systems.
- Support applications used across retail, transportation, midstream, refining, and corporate operations.
- Administer and troubleshoot both on-premises and cloud-hosted applications.
- Investigate, diagnose, and resolve application incidents and service requests.
- Support fleet dispatch, fleet maintenance, and related transportation management systems.
- Monitor and maintain system integrations between enterprise applications, vendors, and third‑party platforms.
- Troubleshoot and support data integrations utilizing:
- REST APIs
- File-based interfaces
- CSV, XML, JSON, and other structured data formats
- Support and maintain data warehouse environments (MSSQL).
- Assist with data validation, reporting, and data quality investigations.
- Provide support for mobile devices and mobile application deployments.
- Assist with deployment of mobile devices via the Intune MDM platform.
- Participate in application upgrades, testing, patching, and implementation projects.
- Collaborate with business stakeholders, vendors, infrastructure teams, and development resources to resolve issues and improve system performance.
- Create and maintain technical documentation, support procedures, and knowledge base articles.
- Participate in after‑hours support and on‑call rotations as required.
Required Qualifications:
- Diploma, degree, or equivalent experience in Information Technology, Computer Science, Information Systems, or 5+ years of experience in a related field.
- Experience supporting enterprise business applications.
- Working knowledge of both cloud‑hosted and on‑p
📌 IT Applications Support Specialist – Health, Safety, Environmental (Calgary)
🏢 Parkland
📍 Calgary