Lead client implementation delivery and project governance as a Manager on Payvider Operations’ Business Readiness and Implementation team. Oversee projects, resources, and customer onboarding.

Reporting to the Director of Business Readiness & Implementation, you will lead Client Project Managers across complex enterprise engagements. The position emphasizes project delivery standards, governance, capacity planning, executive reporting, and cross-functional coordination. Your work supports predictable delivery and customer satisfaction across the Payvider Operations portfolio.

Key Responsibilities:

- Oversee end-to-end Payvider client implementation projects
- Lead, coach, and support Client Project Managers
- Establish standardized governance and delivery frameworks
- Manage project intake,



allocation, and workload distribution
- Report implementation progress, risks, and performance indicators

Requirements:

- Experience leading enterprise project management professionals
- Five to ten years of progressive leadership experience
- Bachelor’s degree or equivalent practical experience
- Expertise in project governance and resource allocation
- Robust analytical, communication, and decision-making skills

Bring client implementation leadership, governance expertise, and capacity planning skills to Payvider Operations’ delivery organization.

📌 Client Implementation Project Management Manager (Toronto)
🏢 Telus
📍 Toronto