Lead mixed methods UX research at eBay while working from the Toronto office two days weekly, with potential expansion to three. Shape product improvements through human-centered insights.

As a UX Researcher III, you will influence product and business strategy across eBay’s Design organization. You will apply qualitative and quantitative methods throughout product development, advise on customer experiences, and collaborate with Design, Business, Product, Marketing, and Engineering. The work requires strategic thinking, sophisticated problem solving, and explicit communication.

Key Responsibilities:

- Lead end-to-end mixed methods user research
- Advise product improvements and excellent customer experiences
- Drive UX strategy through insights and collaboration




- Communicate recommendations through engaging storytelling
- Manage research planning through ambiguous environments

Requirements:

- Two to four-plus years of practical research experience
- Qualitative and quantitative methods across product development
- Relevant master's degree or PhD in human behavior field
- Expert use of UX research tools
- Exceptional communication and storytelling skills

Bring mixed methods expertise, strategic thinking, and storytelling skills to advance customer experiences and product decisions at eBay in Toronto.

📌 Senior Mixed Methods UX Researcher (Toronto)
🏢 eBay
📍 Toronto