Design CNC equipment preventive maintenance programs in Etobicoke while building aftermarket service operations, pricing, and technician teams onsite.

This full time Service Development Manager reports to the Vice President and creates a distinct revenue-generating business from the ground up. The role requires industrial equipment aftermarket experience, operational leadership, and CRM proficiency. You will establish scalable service standards and workflows.

Key Responsibilities:

- Design multi-tier preventive maintenance programs and delivery standards
- Develop upsell processes for replacement parts and service opportunities
- Partner on pricing, cost analysis, and margin optimization
- Recruit, train, and lead preventive maintenance technicians
- Establish scheduling, dispatch,



CRM, contracts, and renewals

Requirements:

- Five-plus years building industrial equipment aftermarket service programs
- Three-plus years managing field service or technical teams
- Experience developing offerings, standard procedures, and workflows
- Ability to manage operational and financial key performance indicators
- Proficiency with CRM and service management systems

Lead CNC equipment preventive maintenance growth through service development, operational control, and aftermarket team leadership in Etobicoke.

📌 CNC Equipment Service Development Manager (Toronto)
🏢 Rhodes Wolfe
📍 Toronto