Bilingual Program Coordinator/Administrative Assistant (Remote)

Job Category: Patient Support Programs

Requisition Number: BILIN003267

- Full-Time
- Remote

Locations

Showing 1 location

Description

Position Type: Full-time

Work Location: Canada

Work Hours: Monday - Friday - 8 hour shifts within 8am - 8pm EST

Work Arrangement: Remote

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide cutting-edge solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities includeSpecialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Sentrex Health Solutions recognizes the importance of immunization to protecting our staff, customers, and members of the community from COVID-19. As such, and subject to any obligations under applicable human rights legislation, it will be a condition of employment that all new hires have received all required doses of a COVID-19 vaccine approved by Health Canada. Successful applicants will be required to provide proof of full vaccination prior to their start date.

Come and join our team But first, let us tell you why we love working here:

- We are 100% Canadian with locations across the country




- State-of-the-art facilities to provide high-quality products and services
- The opportunity to be a part of a winning, high-performing team
- Collaborative, engaging workplace culture –we are passionate about our people
- Flexible working environment that promotes a healthy work-life balance
- Diverse and inclusive culturewhere your talent and commitment to excellence is welcomed and valued
- High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

The Bilingual Administrative Assistantis responsible forproviding administrative and clerical support and managing all aspects of the office administrative activities.

A Day in the Life (What you will do here):

- Providing cross-coverage administrative support to all areas within the Patient Support Program including processing safety data, fulfillments/reviews, internal/external communications, field staff support, reports (daily, weekly, monthly etc.), data clean-up, meetings, maintenance of filing system, and general office/administrative duties as well.
- Ensuringcomplete and high-quality data entry into our database systems.
- Providing effective andtimelymanagement of inbound calls, faxes and email communication.




- Executingother ad-hocadministrative duties, as they are assigned.
- Process data entry activities of pertinent information received at different points of contact during the delivery of Program services.
- Engage inand manage email, phone, and fax correspondence.
- Handle incoming and outgoing mail.
- Prepare and send out Program letters and materials and work collaboratively with the team to complete a variety of administrative duties.
- Order office supplies andmaintaininventory.
- Report Adverse Events/Severe Adverse Events (AE/SAEs) following approvedSOPs.
- Complete all relevant reports (time sheets, expenses, mileage,validateCRM reports, etc.) as per specified timelines and as per required standards.
- Maintain program data accuracy through review of program documentation for completeness and consistency.
- Additionalduties asassigned by the manager.

What you need to ensure you are set up for success:

- Grade 12 education combined with 2 years of community college, secretarial and/or equivalent work-related experience providing office administration services
- Bilingualism (English and French) is required
- Experience working with Patient Support Programs is an asset
- Excellent verbal and written communication, listening, and customer service skills
- Accurately inputting information into various paper and electronic forms
- Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment
- High levelofproficiencywith Information Technology as well as computer and software skills: Microsoft Office suite of applications, phonesystemsand databases
- Typing skills and ability to

📌 Bilingual Program Coordinator/Administrative Assistant (Moncton)
🏢 Sentrex Health Solutions
📍 Moncton