Support mutual fund operations in Mississauga through accurate Fundserv processing and detailed transaction investigation. Work in Scotiabank's office-based or hybrid environment.

As an Investment Support Officer, you will process adjustments, transfers, exceptions, and operational inquiries for BNS Mutual Funds. The work covers registered and non-registered accounts, service-level agreements, and dealer communication. You will maintain operational knowledge while supporting accurate, timely service.

Key Responsibilities:

- Complete Fundserv activities within established service-level agreements
- Process and verify adjustments and transfer requests
- Investigate exceptions, outstanding items, and operational inquiries
- Follow up on requests through resolution




- Escalate complex matters and dealer concerns appropriately

Requirements:

- Post-secondary education in Business, Finance, or Commerce
- Financial services or mutual fund experience is an asset
- Robust attention to detail and commitment to accuracy
- Analytical, problem-solving, and organizational skills
- Effective written and verbal communication skills

Bring transaction accuracy, operational investigation, and dealer service skills to Scotiabank's mutual fund operations team in Mississauga.

📌 Mutual Fund Operations Support Officer (Mississauga)
🏢 Scotiabank
📍 Mississauga