Serve CIBC clients on-site in Nelson using financial services knowledge, transaction support, and digital banking guidance. Build meaningful interactions daily.
As a Client Service Representative on CIBC's Personal and Business Banking Team, you support clients in a Banking Center. Answer questions, assist with transactions, and connect clients with appropriate team members. Help clients manage accounts and products while supporting their financial goals. This full-time role requires flexibility for banking centre hours, including evenings and weekends, and work at multiple nearby centres.
Key Responsibilities:
- Help clients manage accounts and financial products
- Answer questions and assist with banking transactions
- Connect clients with appropriate CIBC team members
- Introduce mobile banking applications and explain their use
- Resolve client issues through listening and thoughtful questions
Requirements:
- Knowledge of financial services products
- Client-first approach focused on meaningful interactions
- Goal-oriented mindset and commitment to strong performance
- Curiosity and willingness to grow banking knowledge
- Flexibility for evenings, weekends, and nearby banking centres
Bring client service, financial product knowledge, empathy, and digital literacy to CIBC's in office Nelson Banking Center team.
📌 CIBC Client Service Representative Nelson
🏢 CIBC
📍 Nelson