Represent HUB International onsite in Kamloops, BC, using explicit communication and calm judgment to deliver exceptional client experiences. Full-time work connects callers with insurance solutions.

As a Client Experience Representative, you become the first live contact for inbound calls across HUB Canada West branches. You will combine relationship-building, insurance transactions, and client service. The work requires organization, multitasking, accurate records, and confidence with performance targets.

Key Responsibilities:

- Answer inbound calls across HUB Canada West branches
- Resolve inquiries and connect clients with brokers
- Route calls accurately to departments, people, or branches
- Promote insurance products and meet performance targets
- Maintain real-time records in EPIC

Requirements:

- Exceptional client experience focus and genuine warmth
- Calm, composed service during high call volumes
- Confident communication and rapport-building abilities
- Microsoft Office Suite and CRM proficiency
- Insurance or financial services experience is an asset

Bring client service, insurance knowledge, and accurate communication to HUB International's Kamloops team serving Canada West callers.

📌 Client Experience Representative Insurance (Kamloops)
🏢 HUB International
📍 Kamloops