25 Oct
|
Samsung Electronics
|
Mississauga
25 Oct
Samsung Electronics
Mississauga
Samsung Electronics Canada is seeking a skilled Operations qualified to support CS voice and chat and Estore voice and chat functions, ensuring high service levels and efficient vendor management. The role focuses on monitoring KPIs, forecasting volumes, and coordinating training with CS and Estore teams.
You will collaborate with internal stakeholders to optimize performance, analyze trends, and contribute to cost-saving opportunities while maintaining quality and service standards across
📌 Omni-Channel CS Ops (Mississauga)
🏢 Samsung Electronics
📍 Mississauga