Job Summary:

The Administrative Assistant is a member of the staff team for the 259 unit seniors' apartment complex and is responsible for providing customer service and supporting the productive and effective operation of the administration office and interacting with tenants, residents, the community and the public.

Key Responsibilities:

- Office Reception; answers and follows-up on telephone and counter/general inquiries;
- Distributes tenancy application forms and related materials to interested individuals who qualify;
- Collects and processes rent and miscellaneous payments from tenants, ensuring accurate recording and issuance of receipts.
- Records rent and miscellaneous payments in the Yardi property management system and prepares and completes weekly bank deposits.
- Schedules intake and ongoing meetings with tenants, representatives and others;
- Provides support for the completion of documents and materials, and maintains office files;
- Updates and maintains tenant and rental files accordingly,
- Issues work orders based on tenants' requests and responds to ongoing inquiries;
- Prepares and posts notices, announcements, etc., in both languages English and Ukrainian;
- Maintains the FOB (key)



computer system and provides communication to the security guards;
- Responsible for the operation of the Congregate Dining Program;
- Inputs into and updates information in appropriate databases/systems;
- Provides clerical support to the Director and basic coverage during his/her absence

Qualifications:

- Successful completion of an administration or office management course, or the equivalent
- Previous experience in a similar position
- Must have working knowledge of RTA and other related by-laws and legislation
- Computer literacy is required, MS-Excel and MS-Word skills, HM Worx
- Excellent interpersonal skills to handle inquiries from tenants, staff, volunteers and the public.
- Fluency in oral and written English language required. Knowledge of Ukrainian language will be considered an asset.

UCCC accommodates the needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please note that only applicants invited for an interview will be contacted.

📌 Administrative Assistant – Temporary Full Time Monday – Friday (Toronto)
🏢 St. Demetrius Development
📍 Toronto