# Client Services Coordinator
- Homeward Bound OakdaleYWCA Prince AlbertHome›Jobs›Client Services Coordinator
- Homeward Bound OakdaleYWCA Prince AlbertAdzunaPrince Albert, Prince Albert region permanent Posted October 15, 2026 Closes ~December 3, 2026## About this Role Client Services Coordinator
- Homeward Bound Oakdale Type: Full-Time, Permanent (37.5 Hours per week)###

Location:

1101 Branion Drive, Prince Albert, SK###

Responsibilities:

The Client Services Coordinator will identify opportunities and solutions to improve the administrative efficiency of Homeward Bound Oakdale Program in a confidential, professional environment. Liaise between Homeward Bound Management and coordinators to ensure information is relayed in a smooth, accurate and timely manner. Point of contact for clients entering the program and connecting to services.###

Qualifications:
* Experience in human services, supported housing, or with persons with disabilities/addictions;
* Knowledge of community resources, supports and other agencies;
* Ability to work independently and as part of a team;
* Strong organizational, administrative, and time management abilities;
* Must be able to work flexible hours when needed;
* Must pass YWCA Security Clearance with a successful vulnerable sector and criminal background check;Renumeration: $57,942.00###

YWCA Additional

Benefits:
* 4 Weeks Paid vacation annually;
* Paid sick time;
* Benefit packages;
* 5% matching pension;
* Career development opportunities;DUTIES AND

RESPONSIBILITIES:
###

Program Specific Support:
* Oversee day-to-day duties of transportation support workers; delegating and ensuring client responsibilities are met.
* Be a part of an on-call rotation for Homeward Bound Oakdale;
* Meeting minute taking for Homeward Bound Oakdale;




* Mail distribution for Homeward Bound Oakdale;
* Entering appointments and client commitments on Outlook Calendar;
* Data entry Master Client List, Administration of client numbers, intake database;###
- Administration of HIFIS;Administrative Support:
* Act as a liaison for HWB Oakdale with administrative coordinator.

Assist admin in their absence;
* Ensure all expense sheets are handed into admin in a timely manner;
* Track moves to ensure that admin coordinator can allocate balances of Sask.

Power, Energy, and Water bills each month for finance invoicing and billing;
* Assume role of supervisor in their absence; providing day to day leadership to employees within their program;
* Support Homeward Bound Windsor in the absence of their Client Services Coordinator;
* Support employees with systems in the absence of supervisor;
* Activate and oversee all client and staff fobs for Homeward Bound Oakdale.;Client Services:
* Point of contact for Homeward Bound Oakdale Client Services related phone calls from Monday to Friday 8am to 4pm;
* Liaison to Homecare, Mental Health, Addictions, and other partner agencies, including booking appointments for clients, documenting pertinent information;
* Ensure all client files have up to date documents;
* Collaborate with supervisor to schedule intakes, assess with accuracy to house the most in need, and collection of data and adding data to HIFIS;




* Ensure all new client forms are completed at the time of intake, as well as distribution of information to staff of new moves/clients.
* Orientation of rules and regulations, medication admin, arranging keys to apartment, HB phone number for emergencies, expectations, rights, responsibilities, appointment expectations;
* Client File Management including updating, file storage, access, and confidentiality;
* Delegate support workers to ensure completion of client identification cards;
* Attend case management meetings when requested for coordinated access;
* Meet bi-weekly with other Client Services Coordinators and Intake Panel to ensure consistency within programs and meet monthly with managementBasic

Duties:
* Demonstrate leadership in all areas;
* Maintain written and computerized records, compile reports and complete other program documents (including case notes, statistics, letters, etc.);
* Uphold and maintain policies and procedures for all Homeward Bound programs;
* Connection with clients to relevant community services;
* Ensure critical incidents are properly documented and reported to manager;
* Follow safety and security policies at all times;
* Other duties and responsibilities as deemed necessary by management, to ensure the effective operation of Homeward Bound Oakdale;
* Daily coordination with Supervisor and liaison for information sharing with staff members;Please visit our careers page to see more job opportunities.

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Location:
Prince Albert,

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