Under minimal supervision and within established guidelines, this position is responsible for a variety of clerical and booking functions that support the smooth and effective operation of the Pre-Admission Clinic. The responsibilities and functions of the Administrative Support IV - Clerk IV role include processing clinic referrals, checking for completeness of information, and contacting respective Physicians to collate missing information; triaging and booking referrals through Connect Care; assisting with clinic/patient follow-up; completing correspondence/reports and using confidential patient information. Complex scheduling of many providers in PAC is a constant workload and requires advanced skills to manage. This position supports 3 separate Clinics within PAC.

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Some post-secondary education.





Post-secondary education (Office Administration, Business Administration Diploma, or Medical Office Assistant) required. Medical Terminology Course. Minimum 1 year experience as a Clerk IV in a busy Ambulatory or Surgical Clinic in healthcare required (within the last 3 years). Demonstrated ability to problem solve, multi-task and work independently. Proficient prior booking experience for large teams of providers. Prior Connect Care Ambulatory and Schegistrar with Referrals role experience. Candidate must be able to multi-task with adaptability to frequently changing demands in this busy clinic. Excellent written and verbal communication skills (including telephone etiquette). Requires extensive knowledge of scheduling multi-team members proficiently. Referral management experience required. Must be proficient with all Microsoft applications.

Connect Care PAC Front Desk preferred.

📌 Administrative Support Iv Calgary
🏢 Alberta Health Services
📍 Calgary