Application Deadline: 11/05/2026 Address: 33 Dundas Street West Job Family Group: Technology This role is part Production Support.

The Application Support Analyst is responsible for ensuring the stability, availability, and operational effectiveness of the Finance platform. The role supports critical regulatory reporting processes through proactive monitoring, incident management, batch processing oversight, data quality validation, release support, and stakeholder communication. The analyst will collaborate with Development, DBA, Infrastructure, Cloud, and Business teams to maintain production stability, meet regulatory reporting timelines, and ensure compliance with operational and audit requirements. Works with development teams to build solutions that use enterprise monitoring/logging, are "self-healing", and require minimal to zero maintenance. Possesses strong technical and/or business functional knowledge of systems, timing, and dependencies. Conducts independent analysis and assessment to resolve strategic issues. Monitors and tracks performance and address any issues. Breaks down strategic problems, and analyzes data and information to provide insights and recommendations. Leads/Conducts incident recovery and detailed root case analysis. Deploys manual code to production environment.



Facilitates or completes analysis, design and configuration of viable solutions to highly complex technology problems that would improve data center and support activities. Provides end to end technology support including computer, applications, network and storage, and root-cause analysis etc. Drives and/or promotes new processes, systems, technology, and operations and expanded capabilities for performance, with the flexibility to align to the unique requirements of the project teams and deliverables. Proactively monitors system performance and identifies operational improvements, in ensuring smooth and consistent customer and business partner delivery. Supports deployment activities, managing implementation issues to resolution. Provides initial triage, investigation and ensures quick turnaround times on issue/incident resolution. Monitors technical infrastructure, applications and/or business transactions through automated systems and instrumentation across the environment. Provides inbound call assistance to end-users for application, technical, and leveraging the knowledge base and/or run books available. Collaborates and engages with the appropriate areas across the

📌 Applications Support Analyst (Toronto)
🏢 BMO
📍 Toronto