Senior Linux Systems Specialist - External Support (Level 3)

Crafty Penguins | Full-time, permanent | Remote within Canada
Compensation: $90,000-$120,000 CAD estimated annualized total, depending on experience, demonstrated capability, and breadth of skills.

Linux is the common denominator, not the boundary of the job

Crafty Penguins is a Linux, Open Source, DevOps, and infrastructure consulting company. We help organizations operate, troubleshoot, secure, improve, and scale the systems their businesses depend on.

Our customers and their environments are extraordinarily diverse. We support SaaS companies, financial institutions, industrial clients, embedded and appliance vendors, internet service providers, and other organizations. Their systems include traditional servers running Nginx and PHP-FPM, cloud and Kubernetes platforms, virtualization and storage, and specialized Linux appliances and embedded devices. Some customers have contemporary, well-automated infrastructure; others have unusual, older, or heavily customized systems that still need to work reliably.

We’re looking for a senior,



client-facing Linux specialist who can navigate that variety. Someone with deep Linux fundamentals, strong networking knowledge, enough software literacy to investigate production applications, and the judgment to solve unfamiliar problems independently.

This isn’t a role limited to following runbooks, patching servers, or escalating every issue that crosses the line between infrastructure and application code.

What Level 3 means here

Our levels describe capability and primary responsibilities, not rigid job boundaries. Everyone pitches in, whether that means routine maintenance or a difficult production incident.

A Level 3 specialist is someone we trust to own and resolve a wide range of complex production problems with minimal supervision. You can enter an unfamiliar customer environment, establish how its components fit together, collect evidence, reason from first principles, and drive an issue to resolution. You recognize when specialized assistance is needed and involve colleagues with a clear

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