Employment Navigator (Ottawa)

Employment Navigator (Ottawa)

25 Oct
|
YMCA of the National Capital Region
|
Ottawa

25 Oct

YMCA of the National Capital Region

Ottawa

Description

Overview

The YMCA is a charity that has been helping Canadians improve their lives since the first Y opened in 1851. Y programs are offered at more than 1,700 locations across Canada and help more than 2.25 million people annually become healthier in spirit, mind, and body. The YMCA of the National Capital Region proudly serves people of all ages, backgrounds and abilities, and works to address critical social needs in our community. We are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential.

This position requires a commitment to the Y mission and core values of excellence, compassion, dignity, accountability and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great perks, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals.

Vacancy Status

This job posting is for an existing vacancy. This is a full-time permanent position.

What do we offer?

At the Y,



you will be part of a vibrant and diverse network of people whose shared vision is to be a leader, partner and catalyst that empowers individuals, dismantles barriers and transforms communities.

Our competitive wage and benefit package include:

- Free YMCA gym membership;
- Discounted Y program fees (including health & fitness programs, child care, and camps);
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services;
- Health and Dental Insurance;
- Long-term Disability and Life Insurance;
- Access to our Canadian YMCA Retirement Fund pension plan;
- Up to 25 vacation days per year including two float days, and one birthday vacation;
- Maternity leave benefits for up to 18 months.

*Some benefits may vary based on employment terms

What do you offer?

The Employment Navigator will provide clients with accurate information and appropriate referrals on matters related to employment, trades, immigration, settlement, and community resources on a drop-in basis. Perform duties of needs assessment and orientation; determining the needs of Newcomers and referring them to internal and/or external programs to best assist them. Perform reception duties; answering phones and emails,



triaging and directing clients to appropriate services/people. Perform administrative and data entry duties. The Employment Navigator is a dedicated, frontline Francophone resource within the Navigating to Employment initiative. This role is designed to actively connect Francophone job seekers in minority settings to relevant employment, training, and community supports. The Navigator ensures all services reflect the linguistic and cultural realities of Ontario’s Francophone communities, acting as a connector and facilitator rather than a case manager.

Some of the tasks of this position include:

- Regularly providing individualized support to clients facing significant barriers to employment or integration.
- Designing and delivering interactive workshops tailored to diverse client needs, requiring real-time analysis of group dynamics, adaptation of materials, and effective communication strategies.
- Providing direct support to clients experiencing complex barriers (e.g., housing, employment, or mental health).
- Delivering personalized, culturally relevant navigation services, including needs assessments, service orientation, and individualized employment guidance.
- Building and maintaining relationships with employers, community organizations, and service partners.
- Supporting clients with job search, career planning, access to training, and labour market integration.
- Participating in professional development, provincial training, and peer learning sessions organized by BORÉAL SSM.

What qualifications and abilities are we looking for?

At the YMCA of the National Capital Regio

📌 Employment Navigator (Ottawa)
🏢 YMCA of the National Capital Region
📍 Ottawa

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