Who we are, what we do & why we do it:We are Dext - the world's leading accounting and bookkeeping automation software provider. Our products empower businesses with real-time visibility and control over spend, payments, and expenses, helping accountants and bookkeepers work more efficiently with complex financial data workflows.
Dext is a Fin Tech company founded in London and operating across Europe, North America and APAC. With a presence in 6 countries and over 400 employees worldwide, we are experiencing annual growth of over 50% in France, generating €15 M in revenue. Our goal? To double these numbers within the next two yearsWhat you'll be doing:As ourPartner Program Director , you'll take ownership of creating a best-in-class Partner Program / Customer Loyalty Program that enhances our value proposition and drives significant revenue impact. Working closely with key stakeholders across Sales, Marketing, and Product, you will:
Design & implement a structured Partner/ Customer Program that attracts, engages, and retains partners while driving ARR growth for Dext.
Develop the commercial framework, including tiering, incentives, and benefits for both Dext and our partners/customers.
Assess & evolve our existing community program, ensuring its integration and ongoing success within the broader Partner Program.
Collaborate with regional GMs to understand market-specific needs and tailor the program accordingly.
Secure buy-in from leadership, presenting structured plans to the Senior Management Team (SMT) and ensuring seamless execution.
Align with Product Marketing to embed the program within the Dext value proposition and go-to-market strategy.
Partner with Sales & Marketing to drive adoption and promote the program internally and externally.
Measure & report on program success, defining key metrics and continuously optimising for growth.
What success looks like:Successful delivery and adoption of the Dext Partner Program
Growth in partner sign-ups and new partner acquisition
Increased client growth and retention through partnerships
Strong, measurable ARR impact
High partner engagement and satisfaction
What we're looking for:10+ years' experience in B2 B Saa S, within the accounting tech space
Proven track record of building and launching partner programs / customer loyalty programs from scratch
Solid stakeholder management and cross-functional collaboration skills
Experience in presenting structured plans to senior leadership teams
Understanding of global business dynamics and ability to scale programs internationally
A commercially driven mindset with a focus on revenue impact
Why join Dext?We're a fast-growing, ambitious company with a collaborative culture and a mission to help businesses do more, faster. You'll have the opportunity to shape ahigh-impact programand work with talented teams across the globe. We'd love to hear from you if you're ready to make a difference.
What we offer - the perks:Competitive salary;
Flexible working;
25 days off plus
📌 Senior customer loyalty program manager (Toronto)
🏢 Dext
📍 Toronto