Toronto - E&C; and Immigrant Services
Toronto, ON M4W, CAN

Employment Type: Full Time Salaried Contract-1 year (Existing Vacancy)

Number of Vacancies: 1

Anticipated Start Date: November 30, 2026

Deadline to Apply: November 8, 2026 by 5 pm

Be the Spark Join our agile Employment & Community Team, where every day is different, and you will always be engaged with meaningful work

The Administrative Agent provides a combination of reception, clerical and delivery support to our Employment & Community programs.

In this role, you will:

- Engage in extensive data entry into Ministry database and YMCA database. Checking for accuracy and data integrity.
- Manage inbound telephone inquiries and walk-in traffic.
- Provide information and referral services to meet customer needs,



handle inquiries regarding the YMCA and local community programs and services.
- Provide outbound telephone services such as liaising with employers and participants, gathering information and tracking outcomes; maximizing the service opportunities of every call.
- Maintain complete files and data management system.
- Maintain accurate activity records and participant information and compiles regular statistical reports for the Program, Association and Funders.
- Assist with administrative procedures such as mailing, filing, month end JV’s and typing correspondence as required.
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📌 Administrative Agent (Toronto)
🏢 YMCA of Greater Toronto
📍 Toronto