25 Oct
|
Suncor Energy
|
Fort McMurray
25 Oct
Suncor Energy
Fort McMurray
At Suncor, we produce and provide energy.
When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.
As a Network Analyst, you will be part of a multi-tiered support team responsible for monitoring, maintaining, and optimizing Suncor’s private LTE (pLTE), Wi-Fi, and wired networks. You will work from the Industrial Network Operations Center (INOC) and collaborate with Tier 1–3 analysts, field support teams, and vendors to ensure high availability and performance of our connectivity services.
What we offer
We recognize your contribution and offer a range of rewards and development opportunities designed to support your success. Benefits/perks listed below may vary depending on the nature of your employment with Suncor and the region where you work.
Robust compensation:
we offer
competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension programs, and savings plans with company matchingBenefits: utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-beingGenerous time-off: enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balanceTalent development programs: Internal mobility, succession planning,
and employee training and development programs are just a few ways we’re dedicated to your developmentMinimum QualificationsThree+ years of experience in network operations or IT infrastructure supportFamiliarity with ITIL service management practicesExperience with wireless technologies (pLTE, Wi-Fi), SIM management, and ServiceNowExperience in industrial or operational technology (OT) environmentsKnowledge of Nokia, Cisco, or Rajant network systemsDon’t have all the qualifications listed? That’s ok Apply anyway. We acknowledge the value of transferable skills.
Key Responsibilities
Monitor network health and alarms across pLTE, Wi-Fi, and wired infrastructurePerform triage, troubleshooting, and resolution of incidents and service requestsAdminister and manage SIM cards, including provisioning, activationConduct regular health checks and lifecycle monitoring of network componentsEscalate complex issues to Tier 2/3 analysts or vendors as neededMaintain accurate documentation and support reporting for operational metricsParticipate in disaster recovery planning, firmware patching, and upgrade roadmapsSupport onboarding of new services and infrastructure to the networkLocationYou will work out of our Base Plant Mine in Fort McMurray, AlbertaShift-based or rotational schedule may apply depending on operational needsTo learn more about living and working in Fort McMurray, click hereThink we are a fit? Apply nowSuncor is committed to providing equal opportunities for employment and building an inclusive, results-oriented and high-performance culture where all members of our team feel safe, valued and respected.
📌 Digital Operations (Fort McMurray)
🏢 Suncor Energy
📍 Fort McMurray