## SENIOR IT SUPPORT ANALYST-2Apply: Onsite: Toronto, Ontario: Full time: Posted Today: End Date: October 28, 2026 (5 days left to apply): R\_ Work

Location:
Toronto, Ontario, CanadaHours:37.5Line of Business:Technology SolutionsPay Details:$81,600
- $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Job Description




As a Senior Contact Center Support Specialist, you will be responsible for providing expert-level technical support to customers using Amazon Connect. This is a senior level position that requires in-depth knowledge of contact center technology and Amazon Connect specific features. Department OverviewThe Contact Center Infrastructure group (CCI) is the service department responsible for providing frontline support, monitoring and solutions to TD’s North American Contacts Centers. The multilevel specialized team is virtually centralized and supports all levels of incident management (7/24). The primary focus of the team is system performance, monitoring, migration, support, emerging technology assessment and solution design.Main ResponsibilitiesThe IT Analyst is an expert responsible for providing a senior (level 3) support role to TD

📌 SENIOR IT SUPPORT ANAL (Toronto)
🏢 TD Bank Group
📍 Toronto