25 Oct
|
Weever
|
Winnipeg
Team Lead, Customer Success
Join to apply for the Team Lead, Customer Success role at Weever.
Key Responsibilities
Coach, train and guide Customer Success Representatives (CSRs) on customer communication, platform usage, and best practices to ensure consistent delivery across the team, and to ensure CSRS meet or exceed their performance goals.
Oversee day-to-day operations, ensuring that the CSR team is focused on top strategic and tactical priorities.
Serve as the first point of escalation for customer issues and internal coordination.
Monitor customer
📌 Customer service team lead (Winnipeg)
🏢 Weever
📍 Winnipeg