Position Summary

Reporting to the Manager, Ramp Operations the Ramp Agent is responsible for the sorting, loading and unloading of baggage, freight and equipment out of Company aircraft, focusing on the Service Level agreement to ensure that customer service is met along with on-time performance.

Personal Characteristics

- Highly flexible, with the ability to respond quickly in a dynamic environment
- Qualified and respectful, with a positive work attitude
- Timely with a high level of commitment to on-time performance is essential
- Motivated with the ability to work independently and as part of a team
- Effective verbal and written communication skills
- High level of respect, understanding and regard for First Nations communities
- Customer Service-oriented with a commitment to exceptional service

Key Responsibilities and Accountabilities

- Sort, load and unload baggage, freight and equipment
- Tow and marshall aircraft, drive and fuel equipment, de-ice aircraft,



install and uninstall aircraft seats and equipment, service aircraft lavatories, ensure that airside areas are organized and clean
- Perform physically-demanding tasks effectively using the safest and most efficient methods possible
- Ensure that on time performance policies and procedures are met and adhered to
- Ensure that customer service standards are met or exceeded
- Communicate effectively with other Ramp Agents, the Ramp Supervisor and the Aircraft Load Coordinator to meet deadlines safely and efficiently
- Monitor customer safety at all times and assist customers in a friendly and courteous manner
- Adhere to and operate within safety policies, procedures and practices, attending and completing all safety training
- Provide courteous, prompt, accurate and careful handling of customer baggage, airfreight (continuous lifting, loading/unloading, sorting and

📌 Ramp Agent (Alton)
🏢 Perimeter Aviation
📍 Alton