Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation, and operational professionals. Most recently, our exciting predictive analysis technologies are at the forefront of applying AI to Road Safety.

With over 35 years of experience and 100,000 users in 150 countries worldwide, the company’s success is a result of our people, our highly sought-after products, and the exceptional customer service we deliver.

We currently have an opening for a Customer Success Representative at our head office in Vancouver. This is an 12-month fixed term prospect, covering a maternity leave. The Customer Success Representative provides outstanding customer service by directing customer inquiries and providing support to the entire sales team with clerical and sales support activities. If you are excited about this opportunity and have the skills,



experience and values that align to what we’re looking for, we want to speak with you.

NOTE: Collaboration is one of our values and is critical to our ongoing success, but we also know that work flexibility offers a range of benefits for our company and our people. Given this, you will be expected to work a minimum of 2 days per week in our Vancouver office, working from home the remainder of your time. Whether you’re working in person or connecting with your global colleagues from the comfort of your home, we trust that you will deliver great things

In This Role, You Will Be Expected To

- Manage and maintain Database list;
- Manage customer information and sales tasks activities in the CRM system;
- Assist with Order Processing when needed;
- Manage and maintain vendor registration procedures for province and Municipal Government accounts;
- Generate monthly renewal quotes; Follow up with customers;
- Assist the accounting team with invoices and

📌 Customer Success Representative (Vancouver)
🏢 Transoft Solutions
📍 Vancouver