Turn payment intelligence into client growth as Revaly’s Client Success Manager, using data analysis and revenue recovery expertise remotely across Canada.

You’ll advise mid-market and enterprise merchants throughout their partnerships with Revaly. The role combines client success, account management, payments knowledge, forecasting, expansion sales, and executive communication to improve recovery performance and retention.

Key Responsibilities:

- Own merchant relationships, retention, growth, and renewals
- Analyze performance data and manage portfolio health risks
- Forecast merchant volume and lead expansion conversations
- Run business reviews for senior and executive stakeholders
- Drive references, case studies, and client referrals

Requirements:

- Three-plus years in client success or account management
- Mid-market or enterprise client experience
- Payments, fintech, or B2B SaaS experience preferred
- Expansion deal ownership and closing experience
- Proficiency with Salesforce, Excel, AI tools, and reporting tools

Bring payment expertise, commercial judgment, and proactive relationship management to Revaly’s merchant success portfolio across Canada.

📌 Client Success Manager Payments (Toronto)
🏢 Revaly
📍 Toronto