Lead disability support services with PACE in Toronto, using coaching, conflict resolution, and motivational skills to guide teams and client care.

Reporting to the Director, Client Services, this full time Program Manager leads quality services for adults with physical disabilities. The position oversees approximately 50 unionized front-line staff and supports independent living. You will manage operations, client and family concerns, community partnerships, budgets, staffing, and service delivery across PACE programs.

Key Responsibilities:

- Manage daily operations and quality support services
- Address client and family needs with appropriate resolution
- Define performance indicators for service delivery
- Manage staffing, scheduling, supervision, and performance




- Maintain operations within approved budgets

Requirements:

- Recognized degree or diploma in healthcare, community care, or social services
- Three to five years of program management experience
- Experience supporting disabled adults with challenging behaviours
- Experience leading a unionized multidisciplinary team
- Strong coaching, empathy, conflict resolution, and Microsoft Windows skills

Bring disability services leadership, staff coaching, and client-focused program management to PACE’s Toronto operations.

📌 Disability Services Program Manager (Toronto)
🏢 Pace Il
📍 Toronto