Senior Project Manager, Payvider Operations

TELUS

Ottawa, ON Full-time Salary not specified

About the role

As a Senior Project Manager on TELUS Health's Payvider Operations Project Management team, you will lead complex healthcare system implementations affecting customers across Canada. Projects may involve electronic medical records (EMR), health benefits management, or pharmacy systems.

Responsibilities

- Lead projects from business case and charter through planning and delivery, managing schedules, budgets, risks, and benefits.
- Present project information and recommendations to senior leaders, clients, and internal stakeholders.
- Coordinate matrixed teams that may include business and data analysts, clinical teams, communications, vendors, and client organizations.
- Promote standardized project management methods and tools, and mentor team members.
- Prepare project reporting and communications, including briefing notes, executive reports, and steering committee updates.

Qualifications

- Bachelor's degree in business, computer science, healthcare, or a related field.




- PMP certification and at least five years of progressive project management experience.
- At least five years leading large-scale healthcare system implementations through the full project lifecycle, including sustainability planning.
- Knowledge of healthcare systems, operational complexity, and patient care impacts.
- Experience managing priorities, ambiguity, change, and stakeholders in matrixed environments.
- Robust communication skills for clinical, client, and senior leadership audiences.

Additional qualifications considered an asset

- Graduate degree in business administration, healthcare management, or a related field.
- Advanced training or certification in change management or implementation science.

Advanced English is required for interactions with external and internal parties and for using English-language IT tools.

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