We are seeking a dynamic, experienced

Product Manager – Door Hardware

to drive product strategy, sales growth, and market development within the door and builders’ hardware industry. Based in the Kitchener-Waterloo area, this individual will play a key role in managing and growing the product portfolio, supporting sales initiatives, and strengthening relationships with customers, suppliers, and distribution partners.

The ideal candidate combines strong technical product knowledge with a commercial mindset and proven sales capabilities. They understand the industrial distribution environment, recognize market opportunities, and can translate customer needs into profitable product strategies.

This is an excellent opportunity for a motivated, hands-on professional who thrives in a fast-paced environment and enjoys working at the intersection of product management, sales, and technical solutions.

Key Responsibilities Product Management & Strategy

Manage the full product lifecycle for the door hardware portfolio, including product selection, positioning, pricing, and ongoing performance.

Develop and execute product strategies aligned with business objectives, customer requirements, and market opportunities.

Identify emerging industry trends, competitive developments, and opportunities for new products and market expansion.

Maintain product data, technical specifications, catalogues, and supporting sales documentation.

Evaluate product profitability, sales performance, inventory requirements, and portfolio opportunities.

Sales & Business Development

Work closely with the sales team to drive revenue growth, increase market share, and achieve sales and profitability targets.





Provide product expertise and technical support throughout the sales process.

Prepare and deliver product presentations, training sessions, and customer-facing sales initiatives.

Support key account development, product launches, and promotional programs.

Technical Expertise & Customer Support

Serve as the internal product expert for door hardware and related builders’ hardware solutions.

Assist customers and sales representatives in identifying appropriate products and resolving technical challenges.

Collaborate with suppliers and internal teams to address product questions, quality concerns, and application requirements.

Ensure product information and recommendations are accurate, relevant, and aligned with applicable industry standards.

Supplier & Cross-Functional Collaboration

Build and maintain strong relationships with manufacturers and suppliers.

Collaborate with purchasing, operations, marketing, and sales to ensure effective product availability and market support.

Participate in supplier negotiations, product evaluations, and assortment reviews.

Coordinate product launches and communicate product updates, changes, and opportunities across the organization.

Qualifications & Experience

Proven experience in product management, preferably within the door hardware, builders’ hardware,



architectural hardware, or related industries.

Strong sales skills and a demonstrated ability to identify opportunities, influence buying decisions, and drive commercial results.

Experience working within industrial distribution, wholesale distribution, or a related B2B channel.

Strong technical competence, including the ability to understand product specifications, applications, and customer requirements.

Excellent communication, presentation, negotiation, and relationship-building skills.

Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment.

Strong analytical skills, with an understanding of pricing, margins, sales performance, and product profitability.

Proficiency with Microsoft Office

Ability to work collaboratively while taking ownership of projects and delivering measurable results.

Based in, or willing to work from, the Kitchener-Waterloo area, with flexibility for occasional customer and supplier travel as required.

Key Competencies

Commercially Driven:

Understands the connection between product strategy, customer value, sales growth, and profitability.

Technically Proficient:

Confidently translates technical product knowledge into practical customer solutions.

Energetic and Proactive:

Takes initiative, adapts quickly, and identifies opportunities before they become challenges.

Customer Focused:

Builds trusted relationships and understands the needs of distribution partners and end users.

Collaborative:

Works effectively across sales, operations, purchasing, and supplier organizations.

Results

📌 Product Manager – Door Hardware (Winnipeg)
🏢 Richelieu Hardware
📍 Winnipeg