Director/Senior Director Technology Audit and Advisory Services The Director/Senior Director Technology Audit and Advisory Services is accountable for the delivery of high quality, professional, cost-effective, value-added, and risk-based internal audit services over Technology functions, across North America (Canada and US Segment), Global Wealth & Asset Management, Group Functions, and the Global Data Technology Office. The role reports to the AVP of North America Segment Technology, Audit Services.

Position Responsibilities:

Audit Delivery – Delivery of North America Segment Technology, Infrastructure and Cybersecurity (steady state/key risk, program and project, business integrated, issue assessments).

Technology SOX – Delivery of application and infrastructure technology SOX audit work and to drive our approach and processes for this work forward through use of automation, data analytics, and shared services.

Reporting and Planning – Execution and continuous improvement of reporting processes in support of the larger technology audit organization, as well as annual audit planning, resource management, and other process improvements for the immediate North America segment technology audit team.

Other – Audit initiatives, engagements, and process improvements as assigned.

Strategic Leadership

Understand the company’s strategy, operations, and regulatory setting to proactively identify areas of emerging and heightened risk related to technology that affects the company

Support the development of an audit strategy that aligns to business, technology, and Audit Services strategies, provides sufficient coverage for key risks while meeting regulatory expectations





Develop internal procedures and tools to drive consistency across all engagements and drive audit planning

Help improve Technology SOX delivery and quality to improve efficiencies through increased use of data analytics, automation and shared services and other innovations

Develop and produce meaningful reports for Senior Technology Management that identify trends and enable continuous improvement of risks and controls

Contribute to the development of Audit Services procedures, strategy, and direction; continually improve audit and supporting processes leveraging technology to the fullest

Audit Delivery and Oversight

Plan and direct audits and special audit projects to objectively evaluate the effectiveness of key controls and adequacy of risk management practices; collaborating with management to obtain a consensus on establishing the problem, risks exposure; produce meaningful audit reports that clearly articulate the position on risks and related issues, while meeting Audit Services operational targets related to budget,timeline and quality of execution

Delivery of annual Technology Application and Infrastructure ITGC SOX work, in collaboration with Technology Management, SOX PMO, and external audit

Perform integrated/cross-functional audits in partnership with groups across Audit Services to provide comprehensive reporting on risks that could prevent the achievement of Management’s objectives





Support the development of an annual audit plan using risk management processes, in collaboration with Management and Audit Services leadership

Drive innovation and incorporate and develop industry best practices into forward thinking audit approach; manage Audit Services’ resources efficiently, economically, and effectively

Provide management with timely recommendations that reduce risk, help them run their business better, make strategic and operational decisions, and oversee management of risks and controls

Monitoring progress in implementing control recommendations and reporting thereon; assist with preparation of Audit Committee and senior leadership reports

Leadership & People Development

Lead and develop a high-caliber audit team, attract, and retain top talent and provide appropriate development, coaching and training

Foster creative culture that strives for continuous improvement and welcomes and offers feedback—enabling best-in-class audit practices

Challenge, coach and enable the team members to develop to their fullest and maximize their contribution to the team

Drive team skills development and engagement; manage talent across the team for development and succession and rotate change expertise

Stakeholder Management

Managing Management’s expectations regarding assurance and advisory work deadlines and deliverables

Providing relevant stakeholders with an overview of audit work and commentary on the control environment, including trends and emerging issues that could impact the Company

Collaborate effectively with divisional and global stakeholders in Technology and Information Risk Mana

📌 Director, Information Systems (Winnipeg)
🏢 Manulife
📍 Winnipeg