Apply operations research and mathematical optimization to workforce planning at Miratech, with remote flexibility and enterprise-scale scheduling challenges. As an Operations Research Engineer, you will support Miratech’s Workforce Management product stream. You will design optimization models, constraint programs, and production-grade services for contact center planning. The work connects business requirements with scheduling, staffing, coverage management, and resource allocation. Key Responsibilities:

Develop optimization models for workforce planning and resource allocation Implement schedule optimization using OR-Tools and CP-SAT Build maintainable constraint models and production solver services Validate schedule quality, coverage, violations,



and solve time Present methodologies and results to stakeholders Requirements:

Six or more years designing production optimization solutions Experience with OR-Tools or comparable optimization solvers Foundation in linear, integer, or stochastic optimization Workforce or resource scheduling experience Proficiency in Java, Python, or C++ Use optimization, constraint programming, and software engineering to advance Miratech workforce scheduling services for enterprise contact centers.

📌 Senior Optimization Engineer Workforce Planning (Winnipeg)
🏢 Miratech
📍 Winnipeg