Lead employee experience innovation at Dropbox through AI enablement and tool optimization in a Virtual First, distributed work model. Candidates must reside in Alberta, British Columbia, Ontario, or Saskatchewan.

As a Senior Program Manager, Employee Experience, you will own a strategic Virtual First technology work stream. You will manage interconnected programs spanning knowledge management, digital workflows, automation, and AI adoption. The work combines organizational research, experimentation, behavioral science, and cross-functional stakeholder management to improve employee effectiveness.

Key Responsibilities:

- Own strategy, roadmap, priorities, and outcomes for the technology work stream
- Design and lead research, pilots, and experiments testing current work methods
- Translate findings into recommendations, behavioral frameworks, and operating models




- Manage programs through scoping, validation, and enablement planning
- Facilitate cross-functional committees and partner on outcome measurement

Requirements:

- 8+ years in program management or related disciplines
- Expertise in AI adoption, knowledge management, workflows, and automation
- Experience leading complex programs through measurable outcomes
- Experience managing research, pilots, experiments, or innovation programs
- Excellent communication, facilitation, and judgment in ambiguity

Shape Dropbox’s technology-enabled ways of working through employee experience research, AI fluency, and measurable program outcomes.

📌 Senior Employee Experience Program Manager (Montreal)
🏢 Dropbox
📍 Montreal